Desktop Account
Jab aap hamara web page kholte ho, login encrypted connection par hota hai. Aapka JazzCash password hamara server par save nahin hota—sirf payment gateway ko bheji jaati hai.
LEGAL REFERENCE
38dd par aapki privacy hum ki zaroorat
Jab aap 38dd par account kholte ho, aapka personal information aur financial details surakshit rehte hain. Ye privacy policy samjhata hai ke ham aapke data ko kaise handle...
Data EncryptionLocal Payment SafetyAccount ControlTransparent Practices
Hamara privacy aur data handling approach
38dd par aap jo bhi information dete ho—naam, phone number, JazzCash ya Easypaisa account details—wo hamara secure server par store hoti hai. Jahan local qanoon ijazat deta hai, ham aapka data third parties ko nahin share karte siwaaye payment processors aur regulatory authorities ke. Aapka account access sirf aapke paas hota hai. Agar aap apna account close karna chahte ho ya personal
data delete karana chahte ho, hamari support team 24/7 madad karne ke liye tayyar hai. SadaPay ya Raast transactions directly bank ke through hote hain, isliye aapka financial information hamara paas nahin rukta.
Service ki dastiyabi jurisdiction par depend karti hai. Access se pehle local qanoon check karna user ki zimmedari hai.
CREDIBILITY SIGNALS
Ham kyun aapki privacy par attention dete hain
Bank-Level Security
38dd par SSL encryption use hoti hai jaise banks use karte hain. Aapka JazzCash, Easypaisa, SadaPay aur Raast transfer secure tunnel ke through hote hain.
No Data Selling
Ham aapka personal information kabhi third-party marketers ko nahin bechte. Aapka naam, email, phone number sirf 38dd operations aur payment processing ke liye use hote hain.
Pakistan Compliant
Hamara privacy practice supported ilaqon mein local data protection rules follow karte hain. Agar koi legal demand aaye, ham transparent rahe aur aapko inform karte hain.
Regular Security Audits
Hamara system regular basis par third-party security teams se check hota hai. Jab koi vulnerability pata chale, ham jaldi fix karte hain aur users ko inform karte hain.
Transparent Cookie Use
38dd par jo cookies use hote hain, sirf gameplay analytics aur account login ke liye hote hain. Tracking cookies nahin lagaaye jaate. Aap apne browser settings se cookies manage kar sakte ho.
GDPR-Inspired Practices
Chaho aap Pakistan mein ho ya kisi aur supported region mein, aapko data access, correction aur deletion ka right hai. Ye rights hamara privacy policy mein likhe hue hain.
POLICY CONSISTENCY
Hamara privacy approach har device par same rehta hai
Mobile Browser Access
Phone ke browser mein 38dd same encryption follow karta hai. Aapka Easypaisa transfer aur withdrawal requests same secure process se hote hain jaise desktop par hote hain.
App-Based Sessions
Agar 38dd ka app install ho, to app aur browser dono mein session data same privacy rules follow karte hain. Logout karte hi aapka local session clear hota hai.
Payment Method Privacy
JazzCash, Easypaisa, SadaPay aur Raast—har method ke liye 38dd sirf unique transaction ID store karta hai. Aapka actual payment details nahin save hote.
Withdrawal Verification
Jab aap paise nikalte ho, verification process mein aapka bank account number confirm hota hai. Ye sirf aapke account security ke liye hota hai, resale ke liye nahin.
Account Deletion Across Channels
Agar aap apna account delete karana chahte ho, to hamari support team aapka data sab systems se remove kar deta hai—database, backup, aur payment logs se bhi.
Cookies aur Tracking Consistency
38dd app aur web dono mein same cookie policy follow karta hai. Analytics ke liye jo data collect hota hai, wo aapke IP address ko anonymize karti hai.
38dd par privacy-first lobby experience
Secure Payment Row
Lobby ke top mein aapko JazzCash, Easypaisa, SadaPay aur Raast dikhte hain. Har payment option encrypted tunnel ke through available hai aur aapka PIN kabhi saved nahin hota.
Two-Factor Account Login
Aap apne account ke liye OTP-based login enable kar sakte ho. JazzCash verification se aapke phone par code aata hai, aur sirf wo code se login hota hai.
Transaction History Private
Aapka withdrawal aur deposit record sirf aapko dashboard mein visible hote hain. Koi dusra person aapka transaction nahin dekh sakta, chaho customer service ho bhi.
Instant Account Logout
Agar aap public computer se khelte ho, to 'Log Out Everywhere' button use kar sakte ho. Sab devices par session end ho jayega aur aapka account security mein aayega.
Email Notification Control
Account settings mein aap choose kar sakte ho—kaunse emails aap chahte ho. Promotional emails, security alerts, withdrawal confirmations—har cheez mein aapka choice hai.
Dormant Account Safety
Agar aap 6 mahine tak login nahin karte, to 38dd aapka account secure rakhta hai aur account closing ke liye nahi lete. Paise aapke account mein surakshit hote hain.
Aapke privacy ke sawaal ke jawab
Aapka JazzCash identifier encrypted form mein hamara database mein hota hai. Aapka actual JazzCash PIN ya password hamara paas nahin hota. Jab aap deposit karte ho, to JazzCash gateway directly handle karta hai. Ham sirf transaction confirmation aur unique reference number store karte hain.
Nahin. Aapka withdrawal history sirf aapke account mein private rahti hai. Ham data sirf regulatory authorities ko share karte hain jab legal order aaye. Easypaisa aur aapke bank—dono ko bhi aapka pura 38dd history nahin dikhti, sirf transaction receipt dikhtaa hai.
Bilkul. SadaPay transfers directly aapke bank account se hote hain. 38dd sirf order receive karta hai aur SadaPay ke payment gateway mein bhejta hai. Aapka SadaPay PIN kabhi hamara server par nahin aata. Encrypted tunnel se transfer complete hota hai.
Raast transaction jo once process ho jaye, wo cancel nahin hota. But agar aap cancel se pehle withdrawal request rakh do, to ham ye record aapke account se remove kar sakte hain. Aapki personal information—naam, phone—safely rehti hai aur sirf future transactions ke liye use hoti hai.
Han, cookies disable kar sakte ho. Lekin login thoda slow ho sakta hai aur game preference jo aap set karte ho (like language, table limits), wo bhool jayega har baar. Ham cookies zaroori nahin banate—ye sirf convenience ke liye hote hain.
38dd hamara backup data secure facility mein store karta hai. Ye data Pakistan mein aur overseas—dono mein encrypted form mein rakha jaata hai. Agar disaster aaye, to ham sirf aapka account recover karte hain, nahin ki public disclosure karte.
Ha. Jab aap account deletion request karte ho, ham 30 din mein aapka personal aur financial data sab systems se delete kar dete hain. Sirf legal aur tax records ham jahan qanoon ke zariye zaroori hote hain, wo rakhe jaate hain.